FAQs

Q. How do I buy stuff?

A. You simply add the item/s to your cart, choose the shipping option most convenient to you, enter the details for your items, make payment through our secure third party operated EFT service and voila! The item will be coming your way soon!

 

Q. If I have already placed an order, and would like to add another item, do I have to pay for shipping again? 

A. No you don't need to. Simply select "collection" as the shipping option at checkout as it is free and you will only pay once. We will then add the item/s to your parcel.

Q. Is it safe to make payment?

A. Yes it is. Your payment details are not sent to us, they are processed through a third party secure payment merchant. 

 

Q. Can I personally pick up my parcel?

A. Yes you can, you can pick up in 21 Tweefontein, Boardwalk Meander in Olympus where we have a rail in a small store, but you need to please let us know two days before pick up so we can make sure your order is there! 

Q. Are the items second hand? 

A. Yep! They are all preloved items, in good condition, lets save the planet together. 

 

Q. Where is your store located? 

A. You can find some of our stock at 21 Tweefontein, Boardwalk Meander in Olympus, in-store with the amazing Vintro Clothing thrift. You are welcome to come through, we are open Mon - Fri, please just pop Cassandra a DM to let her know you're coming via WhatsApp 083 397 1069.

 

Q. How do I know if it's my size? 

A. All item sizes are in the description of the item, furthermore specific measurements along with cut variations (i.e big cut) should it not be an average sized item, is also added. Knowing your measurements will make the process much easier. Should you require additional measurements on any item/s, feel free to send us a DM or email us singlesboutique@gmail.com

 

Q. Will you get this item again?

A. Very unlikely, but you never know. Also, it might not be the exact one but we do get similar items now and again. 

 

Q. Do you guys also buy clothes from customers? 

A. Not at the moment, we are hoping to do so in the future. 

Q. Can I build a bag? (buy some stuff now, and wait for the next stock drop before my parcel is shipped).

A. Yep! You can let us know to hold onto your parcel until you let us know when to send it. Please note, this option is only available for 3 months.  

Q. Can I buy in bulk? 

A. Yes you can, there is an automatic 15% OFF for 10+ items, we also have bales available, pop us a DM.